Unable to launch DS5 after successful installation

Hi,

As we do not receive any response from you on the previous reply that we have provided. Please login to ‘https://supporttickets.intel.com’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.

p/s: If any answer from the community or Intel Support are helpful, please feel free to give best answer or rate 9/10 survey.

Thank you.

Regards,

Kelly Jialin, GOH