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CAlex's avatar
CAlex
Icon for Contributor rankContributor
3 years ago

Can't open BTS for cyclone V SOC develipment kit

Hi,

I can't use the BTS for cyclone V soc development kit.

The same issue as the link described:

Board Test System not working - Intel Communities

My system is :

Win 11

Quartus Prime 22.1 LTS

kit 14.1

When I double click the BTS, only the brand showed up and nothing more.

Reguards.

5 Replies

  • Mengzhe's avatar
    Mengzhe
    Icon for Occasional Contributor rankOccasional Contributor
    3 years ago

    Hi,


    In this link there lists some solution:

    1. Re-install The Application;
    2. Check Quartus version, OS version use and error info from new reinstall apps.
    3. Uninstalled Newly released Quartus and installed old version.

    Could you please check if these solutions work or not on your device?


    Best Regards,

    Mengzhe


    • CAlex's avatar
      CAlex
      Icon for Contributor rankContributor
      3 years ago

      Hi,

      I've tried a lot of times,

      and no, it didn't work for me.

      Reguards.

  • Mengzhe's avatar
    Mengzhe
    Icon for Occasional Contributor rankOccasional Contributor
    3 years ago

    Hi,

    ​

    Have you solved the problem?


    BR,

    Mengzhe​