Altera Arria V GX Starter Kit Installation

hi

thank you for your reply

i have changed the operating system to Windows 7 and also install Quartus II 12.1 SP1 edition as described in the requirements for the BTS. So the error is fixed but when i try to launch the BTS software

i doesn't open

like when i double click or run as administrator, my mouse pointer shows as some function is running and nothing happen.

i even waited for like 5 min but still the BTS doesn't launch .