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FilipMiler's avatar
FilipMiler
Icon for New Contributor rankNew Contributor
4 years ago

alt-boot-disk-util v20.1 returns "Device open failed" error

Hi. In SoC EDS version 20.1, the alt-boot-disk-util SD card utility doesn't work, it always returns "Device open failed" error message regardless of running as administrator, specified destination drive etc.

alt-boot-disk-util from SoC EDS version 18.1 works fine on the same computer.

4 Replies

  • tehjingy_Altera's avatar
    tehjingy_Altera
    Icon for Regular Contributor rankRegular Contributor
    4 years ago

    Hi FilipMiler


    Could you try starting the Embedded Command Shell with Administrator Privileges before trying invoking the "alt-boot-disk-util" exe?

    Which board are you working on currently?



    Regards

    Jingyang, Teh


    • FilipMiler's avatar
      FilipMiler
      Icon for New Contributor rankNew Contributor
      4 years ago

      Hi. Yes, I'm starting the shell with administrator privileges. alt-boot-disk-util from EDS 18.1 works fine in command prompt shell, but version 20.1 doesn't.

      Best regards,

      Filip Miler

  • tehjingy_Altera's avatar
    tehjingy_Altera
    Icon for Regular Contributor rankRegular Contributor
    4 years ago

    Hi FilipMiler


    Since there are no feedback for this thread, I shall set this thread to close pending. If you still need further assistance, you are welcome reopen this thread within 20days or open a new thread, someone will be right with you.


    If you happened to close this thread you might receive a survey. If you think you would rank your support experience less than 10 out of 10, please allow me to correct it before closing or if the problem can’t be corrected, please let me know the cause so that I may improve your future service experience.


    Regards

    Jingyang, Teh