Why does the Quartus 18.1 download page not work?

Firstly, I apologize for asking a non technical question but there is literally no where else to place this question, there is no phone number to call, no appropriate support form to fill out and it is not covered by any FAQ...

The problem: ​The download page loads flawlessly, I select the files I want to download. when I click download, wither via the manager or direct.. it redirects to a page to sign in(spoiler: I was already signed in when I went to the download centre)

I humor the site and enter my sign in details again... it accepts my username & password etc. and loads the page to... the exact same page asking for my password again, just infinite redirects back to the same page.

Fixes attempted:

I have so far: Tried to download it on another laptop (no change)

Registered a new account (tried on both PC and laptop, no change)

Connected to the site via a proxy(no change)

I really need some support on this.

Regards,

Alex