We are facing agilex issue in our Quartus Prime PRO Edition tool

We have already used the same license file, but the issue is not resolved

Kindly give the solution on an urgent solution

I’m still unable to pinpoint what might be causing the issue, as everything is working fine on my side.

Would it be possible to set up a Teams call so you can share your screen and walk me through the issue?

I will send a separate email asking for your availability.

Regards,

Richard Tan

Yes, arrange a team meeting from 10 AM to 4 PM IST so that we can show the issue.

We are setting up another machine with RHEL 9, but after synthesis, the current license file does not support the AGIB027R31B1E1VB device, and an error is showing.

Pl fix this issue ASPS.

Reminder......2

Please provide the solution as soon as possible because our work is being hampered.

Reminder 3

Please provide the solution as soon as possible because our work is being hampered.

As per email conversation, please install the Quartus Pro software using the supported OS.

You may try to install on the non-supported OS but you will have to bear your own risk and there will be no technical support as well.

Do let me know if you need further assistance.

Regards,

Richard Tan

We noticed that we haven't received a response from you regarding the latest previous question/reply/answer, and will now transitioning your inquiry to our community support. We apologize for any inconvenience this may cause and we appreciate your understanding.

If you have any further questions or concerns, please don't hesitate to reach out. Please login to https://supporttickets.intel.com/s/?language=en_US, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.

The community users will be able to help you on your follow-up questions.

Thank you for reaching out to us!

Best Regards,

Richard Tan