User/host not on include list for feature

Kindly note that there will be some slowness on the first reply due to the public holiday, we will get back to you as soon as possible.

Seem to me like a licensing problem. Did you setup the licensing correctly?

You can look at below doc for flow to setup it.

https://www.intel.com/content/www/us/en/docs/programmable/683472/22-1/introduction-to-fpga-software-installation.html

Let me know if there is any update from previous reply

As we do not receive any response from you on the previous question/reply/answer that we have provided. Please login to ‘https://supporttickets.intel.com’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.

p/s: If any answer from community or Intel support are helpful, please feel free to mark as solution, give Kudos and rate 5/5 survey