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KRow's avatar
KRow
Icon for New Contributor rankNew Contributor
3 years ago

USB Dongle not recognized

I have updated to version 21.1 of Quartus and it does not see my USB dongle. I can run version 19 and the dongle shows up. Any ideas on why the dongle is not being recognized in version 21.1?

Thank you,

Kerry

5 Replies

  • lixy's avatar
    lixy
    Icon for Contributor rankContributor
    3 years ago

    Hi,


    What kind of USB device are you using?

    Is it USB blaster I or II?


    Thanks & Regards,

    Xiaoyan


    • KRow's avatar
      KRow
      Icon for New Contributor rankNew Contributor
      3 years ago

      Hello,

      It is not a USB Blaster. It is a USB dongle for software license. All start with the letter T. It is a locked license that is tied to this USB dongle much like you can with tying it to you hard drive SN.

      Thank you,
      kerry

  • sstrell's avatar
    sstrell
    Icon for Super Contributor rankSuper Contributor
    3 years ago

    How old is this? I didn't know Quartus still supports licensing dongles.

  • lixy's avatar
    lixy
    Icon for Contributor rankContributor
    3 years ago

    Hi Kerry,

    As sstrell said, USB dongle is no longer supported by Intel Quartus Prime.

    So we can not deal with your issue if you have problem of USB dongle when using Quartus currently.


  • lixy's avatar
    lixy
    Icon for Contributor rankContributor
    3 years ago

    Hi,

    Are there further questions?

    We recommended you use a newer cable for programming.