Forum Discussion

Markerr's avatar
Markerr
Icon for New Contributor rankNew Contributor
3 years ago

Unable to Update Physical Address for License Regeneration

Hi,

I am using the physical address of my WiFi adapter to generate node locked licenses for Questasim. The address keeps changing on my computer and I need to regenerate the license when it changes. But now I am unable to regenerate the license as I get an error when trying to update to the new address in the Intel licensing page saying "The host information cannot be updated as there are no available Rehost on one or more licenses"

I am using Windows 11 and I did have random hardware addresses enabled, which is now disabled. but the address subsequently changed again and I tried to regenerate the license but was unable.

Can you help ?

Thanks,

Mark

2 Replies

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    3 years ago

    Hello

    Welcome to Intel forum. To further checking, provide

    Name :

    Email Address :

    Company/University Name :

    Company/University Address :

    NICID(Mac Add) :

    computer name:

    For privacy, reply/attach your file in private message.


  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    3 years ago

    We do not receive any response from you to the previous reply/answer that I have provided. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you