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aleks555's avatar
aleks555
Icon for New Contributor rankNew Contributor
4 years ago

Unable to download a license file from Self Service Licensing Center

Hello,

I have a USB dongle license listed in the Self Service Licensing Center. When I try to download the file(s) for it a new browser tab opens but no (.dat) license file is downloaded.

Downloading another license file works.

Regards

2 Replies

  • Zawani_M_Intel's avatar
    Zawani_M_Intel
    Icon for Frequent Contributor rankFrequent Contributor
    4 years ago

    Hi aleks555,

    Thank you for using Intel Community Forum.

    I am Wani who will support your issue. Please allow me some time to review your issue, I will reply you shortly.

    Thanks!

    Wani

  • Zawani_M_Intel's avatar
    Zawani_M_Intel
    Icon for Frequent Contributor rankFrequent Contributor
    4 years ago

    Hi aleks555,

    An email has been sent to get your licensing confidential info.

    Wani