Forum Discussion

UTech's avatar
UTech
Icon for New Contributor rankNew Contributor
6 years ago

There is no response for the Request to update the companion ID.

Hi, I requested customer support in "Intel FPGA self licensing center" to update the companion ID. I didn't get any response and it's almost 2 weeks. I always use the following link to change my co...
AR_A_Intel's avatar
AR_A_Intel
Icon for Super Contributor rankSuper Contributor
6 years ago

Hello

Welcome to INTEL forum. To narrow down this issue. Can you provide your license.dat file and your PC NICID for checking? And for privacy, you can also reply/attach your file in private message.

UTech's avatar
UTech
Icon for New Contributor rankNew Contributor
6 years ago

Hi,

Sure, I sent the license.dat file and PC NICID in private message.

Thank you