Forum Discussion

Andreyy's avatar
Andreyy
Icon for New Contributor rankNew Contributor
2 years ago

Self licensing

Hello! How can I get access to my account where I can manage my Quartus licenses? Last time I had successful access there few years ago.
AR_A_Intel's avatar
AR_A_Intel
Icon for Super Contributor rankSuper Contributor
2 years ago

We do not receive any response from you to the previous reply/answer that I have provided. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you


  • Andreyy's avatar
    Andreyy
    Icon for New Contributor rankNew Contributor
    2 years ago

    Hi. The issue has not been solved yet.

    I filled the form on the link https://www.intel.com/content/www/us/en/forms/support/my-intel-sign-on-support.html

    In the Customer Support told me that they didn't find my account in the system and can not help me with my problem (Tenant Issue).

    And also they told that "the application is not part of supplier.intel.com, I would recommend to contact customer support here Frequently Asked Questions."

    It seems the support team which is responsible for FPGA self licensing only could restore my email to system and restore my old account here.

    For information. My company bought 4 licenses by Altera in 2015 when Altera was not yet a part of Intel. In ~2017 my account was successfully moved to Intel.com. Last time I visited it few years ago on Intel.com.