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DominicHetz's avatar
DominicHetz
Icon for New Contributor rankNew Contributor
3 years ago

Questa Free license

Hello,

I've been trying to get my free license for Questa for almost a year now.

5 support requests from me were closed without help, and after the 6th I was advised to write something here.

You will also be asked umpteen times to reply to emails to see if the problem has been resolved. It would be nice to know what you changed and why it should work now, and to know what the problem is in general would be useful.

So please help.

6 Replies

  • NazrulNaim_Intel's avatar
    NazrulNaim_Intel
    Icon for Regular Contributor rankRegular Contributor
    3 years ago

    Hello Dominic Hetz,


    Thank you for reaching out. Allow me some time to look into your issue. I shall come back to you with findings.


    Thank you for your patience.


    Best Regards,

    Nazrul Naim






  • NazrulNaim_Intel's avatar
    NazrulNaim_Intel
    Icon for Regular Contributor rankRegular Contributor
    3 years ago

    Hello Dominic Hetz,


    Regarding your license issue, I have provide the solutions which can help you resolve the issue.


    Request the Questa Sim Starter Edition free here https://licensing.intel.com/

    1) Go to Sign up for Evaluation or Free licenses

    2) Select Questa*-Intel® FPGA Starter Edition SW-QUESTA

    3) # of Seats is always 1

    4) Check the T&C box

    5) Click Get License button

    The license will be sent to email that you register with


    Thank you for your patience.


    Best regards,

    Nazrul Naim







  • DominicHetz's avatar
    DominicHetz
    Icon for New Contributor rankNew Contributor
    3 years ago

    As you can see in the "login picture" above, I can't even get to the sslc page because it shows me that the account has to be released first.

  • NazrulNaim_Intel's avatar
    NazrulNaim_Intel
    Icon for Regular Contributor rankRegular Contributor
    3 years ago

    Hi Dominic Hertz,

    From my understanding and information, your application is currently in the process which will take up to 3-4 working days. After the process has been completed you will have no issue in logging in to the website.

    Regards,

    Nazrul Naim


  • NazrulNaim_Intel's avatar
    NazrulNaim_Intel
    Icon for Regular Contributor rankRegular Contributor
    3 years ago

    Hi,


    As we do not receive any response from you on the previous question/reply/answer that we have provided, please login to ‘https://supporttickets.intel.com’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.


    Regards,

    Nazrul Naim