Forum Discussion
JORNLicences
New Contributor
4 years agoNurina,
Thank you.
- The NIC ID is correct or none of the licences would be working
- The daemon paths are correct...
- This is evident in the logs as the diagnostics file reports the daemon is running but the licences/feature cannot be checked out
- We do not use the default path; however we tried for the sake of testing with no change in the results
If this was an issue none of the licences would be working. - The server has been restarted with no success.
Being a production server with more than just Quartus/ModelSim licences outages need to be planned.
We stop and start the service between any licence file changes. This is ample for the service to reread and reload the licence file.
As can be seen in the diagnostics file the daemons are running correctly and the issue relates to the use of specific licences.
Cheers,
Paul
- Nurina4 years ago
Regular Contributor
Hi Paul,
OK thanks for answering my questions. Have you tried to regenerate a new license file and use that one? I suggest you to do so.
In the meantime I am discussing your issue internally. This may take a while.
Regards,
Nurina