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Tarta's avatar
Tarta
Icon for New Contributor rankNew Contributor
4 years ago
Solved

Quartus crashes crashes when open dialog box

Hi, when attempting to save or open a project quartus prime 21.1 lite edition crashes. It crashes in the moment the dialog box appear. I tried to uninstall and reinstall but it doesn't work.
  • ShaneC's avatar
    ShaneC
    4 years ago

    At least on my machine Windows 11 this is caused by Microsoft OneDrive.

    Specifically when Microsoft OneDrive is set up to sync the "Desktop" folder. If I disable syncing of the desktop folder it works!

    Hope this helps somebody else.

RichardT_altera's avatar
RichardT_altera
Icon for Super Contributor rankSuper Contributor
4 years ago

We do not receive any response from you to the previous question/reply/answer that I have provided. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.


Best Regards,

Richard Tan


p/s: If any answer from the community or Intel support are helpful, please feel free to give Kudos.


ixg's avatar
ixg
Icon for New Contributor rankNew Contributor
3 years ago

Richard,

The solution offered in this thread doesn't work for me. I can't really turn off Desktop synching in OneDrive because it's managed by my organization, not by me. I tried pausing OneDrive as well as quitting out of it but the same problem persists (Quartus crashes when I open "Open File" dialog box. I run Quartus 21.1 on Windows 11.

What should I do?

  • ixg's avatar
    ixg
    Icon for New Contributor rankNew Contributor
    3 years ago

    This problem persists in Quartus 22.1 also.