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Tarta's avatar
Tarta
Icon for New Contributor rankNew Contributor
4 years ago
Solved

Quartus crashes crashes when open dialog box

Hi, when attempting to save or open a project quartus prime 21.1 lite edition crashes. It crashes in the moment the dialog box appear. I tried to uninstall and reinstall but it doesn't work.
  • ShaneC's avatar
    ShaneC
    4 years ago

    At least on my machine Windows 11 this is caused by Microsoft OneDrive.

    Specifically when Microsoft OneDrive is set up to sync the "Desktop" folder. If I disable syncing of the desktop folder it works!

    Hope this helps somebody else.

elad_UFX's avatar
elad_UFX
Icon for New Contributor rankNew Contributor
4 years ago

I have the same issue. (Windows 11 as well)

Ill add that it crashes whenever any dialogue box opens that uses the browser/explorer to find a file.

This includes (but is not limited to) saving, inserting a license, adding a file to programmer, adding verilog files, trying to open a project,...

Anything that opens a file browser causes the suite to crash.

a screenshot of an example:

open programmer:

click on add file:

The browser prompt doesn't respond for about 2/3 seconds and then crashes the entire suite (programmer/quartus/...).

I could not find an internal error log but I added the WER report (in the .7z below because you dont allow uploads of .wer)

Regards

Elad