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fearghal1's avatar
fearghal1
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3 years ago
Solved

Quartus and Questa free toolsuite: licensing issue

Hi, I am trying to download and install Quartus and Questa, and licenses, but cannot obtain the license files. I downloaded and installed software from https://www.intel.com/content/www/us/en/...
  • AR_A_Intel's avatar
    AR_A_Intel
    3 years ago

    Hi

    We deeply apologize for the inconvenience and long delay happen. I have check you issue with customer service and IT team. Your Primary computer ID supposed to be NIC ID /HOST ID. however, in this case, it shown your computer name. I have sent you a workaround in PM message.

    Hope it helps.


FMorg's avatar
FMorg
Icon for New Contributor rankNew Contributor
3 years ago

Hi, thankyou for the feedback.

I had followed this process prior to posting, and can see licenses in my dashboard, but I did not receive any license files by email, either to inbox or junk folder. I tried license generation several times due to non-receipt and now have 3 Quartus and 3 Questa licenses shown, though non received by email.

F

FMorg's avatar
FMorg
Icon for New Contributor rankNew Contributor
3 years ago
Hi, my dashboard shows licences but I receive none by email (to inbox or spam). Could an Intel FPGA support staff member please contact me. I need Intel support.