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FBels's avatar
FBels
Icon for New Contributor rankNew Contributor
5 years ago

Quartus 20.1.1 usb blaster install getting errors

Installs in the past 2 weeks of Quartus on freshly imaged Windows 10 laptops are failing for multiple engineers here. The failure is from the USB Blaster driver installation process. The issue see...
JohnT_Altera's avatar
JohnT_Altera
Icon for Regular Contributor rankRegular Contributor
5 years ago

Hi,


I would recommend you to download the latest Quartus Programmer which will have a newer driver signature.


  • FBels's avatar
    FBels
    Icon for New Contributor rankNew Contributor
    5 years ago

    Downloaded Quartus Programmer SW QuartusProgrammerSetup-20.1.1.720-windows.exe

    Told installer to create and use this directory "C:\intelFPGA\20.1.1_prgmr"

    Run as Administrator.

    The install selection page did not show the USB Blaster. It did show USB Blaster II. My PC had a USB Blaster connected to it. Installation failed at the Driver install step.

    I uninstalled and replaced the USB Blaster with a USB Blaster II. Installation still fails at the Driver install step.

  • FBels's avatar
    FBels
    Icon for New Contributor rankNew Contributor
    5 years ago

    The time invested in this on our part is running to days now. Two different engineers have attempted driver installation from fresh 20.1.1 downloaded Quartus Lite and also Quartus Programmer software onto machines that ran Quartus prior to being re-imaged with Windows 10. We are running Windows 10 ver 10.0.18363.1377.

    I did driver install attempts using both USB Blaster and USB Blaster II programmers.

    @JohnT_Intel Has this reached a critical enough level sufficient for someone at Intel to replicate our attempts on a freshly imaged or new Windows 10 PC? Am I missing some necessary step -- I am Admin privileged on my machine, run the installer as Admin, have a USB Blaster connected ?? We are also working with senior Arrow FAE Andy Lee.