Forum Discussion
New ContributorProblem renewing Questa prime license
Hi,
I have access my "Self licensing Center" and selected one of my licenses which still has valid license with maintenance. I want to renew it but then I got the following error message: "This license does not have enough available seats to renew."
What does it mean? How can I renew then my license? I understand that this renewal means to get another year of license and maintenance, right?
Best regards,
Jorge
9 Replies
AR_A_IntelSuper Contributor
Hello
Welcome to INTEL forum. Can you get me the error message screenshot?
HOcgHi,
as I mention the error shows the message: "This license does not have enough available seats to renew." after clicking on the "Apply Renewal".
The screenshot is:
- AR_A_Intel
Hi
Thanks for update, could you provide the details for checking
Name :
Email Address :
Company Name :
Company Address :
NICID(Mac Add) :
Product:
For privacy, reply/attach file in private message.
- HOcg
Hi AR_A_Intel,
I have already sent you a PM with the title: In regard to issue: "Problem renewing Questa prime license"
Thank you,
Jorge
- AR_A_Intel
We PM you an update in private mail. TQ
- AR_A_Intel
We reply you in the private message. Hope you received it.
- AR_A_Intel
We do not receive any response from you to the previous reply/answer that I have provided in private message. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you
