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Michael19's avatar
Michael19
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3 years ago

Platform designer: "Device family" (deviceFamily) is out of range

Hello out there, i am using a freshly installed Quartus Prime Pro 22.1 system, running on a CentOS linux machine. As the license is not yet available, i activated the "Grace Period". Then i us...
SyafieqS's avatar
SyafieqS
Icon for Super Contributor rankSuper Contributor
3 years ago

Hi Michael,


Does this issue still persist when you reinstall the Quartus?

Regarding the system info clock and reset, can you try to disconnect and reconnect the wire and see if the error messages go away.


Michael19's avatar
Michael19
Icon for New Contributor rankNew Contributor
3 years ago

Hello All,

thanks for the replies.

I ordered a reinstallation of quartus, but our admin has not yet answered, so - no news up to now.

@SyafieqS : Thanks for the idea, but no, this changed nothing.

I just wonder .. QSYS (yes, yes, i know, ..) is a separate tool, 'forced' to work under the Quartus-GUI. Funny it is able to access Quartus' builting IP database, when Quartus itsself does not even see it. And that in turn it is not able to accept the Family/Device selection done in Quartus.

Some 'hardcoded' access-paths in the tools? What is the difference that causes one to work and the other one to be broken?

BTW: I saw that our admin only installed the Stratix10 Family, not all the others. I will propose to do the all-in-one package this time.

Will keep you informed here