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Altera_Forum's avatar
Altera_Forum
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10 years ago

opencl aocl diagnose failed

hi,

I installed the opencl SDK version 15.1. my chip is arria 10(10AX115N4F40I3SGE2)

When I typed the command aocl diagnose , there are some message happended. 


::  Init: Bar 4, Total offset 0x4000, diff_endian is 0
::  Init: Bar 4, Total offset 0xb000, diff_endian is 0
::  Init: Bar 4, Total offset 0xcff0, diff_endian is 0
::  Doing PCIe-to-fabric read test ...
MMD INFO :  PCIe-to-fabric read test failed, read 0xffffffff after
1 attempts
Phys Dev Name  Status   Information
acla10_ref0   Failed   Board name not available.
                       Failed initial tests, so not working as expected.
                       Please try again after reprogramming the device.
Found no active device installed on the host machine.
Please make sure to:
      1. Set the environment variable AOCL_BOARD_PACKAGE_ROOT to the correct boa
rd package.
      2. Install the driver from the selected board package.
      3. Properly install the device in the host machine.
      4. Configure the device with a supported OpenCL design.
      5. Reboot the machine if the PCI Express link failed.
DIAGNOSTIC_FAILED

it seems somethiong wrong when when open and initialize accelerators board

Could anyone solve this problem ?

Thanks

5 Replies

  • Altera_Forum's avatar
    Altera_Forum
    Icon for Honored Contributor rankHonored Contributor
    9 years ago

    Hi Tiber,

    I am also having a similar problem, did you find the solution to this one?
  • Altera_Forum's avatar
    Altera_Forum
    Icon for Honored Contributor rankHonored Contributor
    9 years ago

    I met the same issue when using OpenCL SDK 16.0, aocl diagnose simply cannot diagnose the device driver but lsmod shows that the driver is already in used. I have tested with two different OS but the same error happened. Have you solved this problem already?

  • Altera_Forum's avatar
    Altera_Forum
    Icon for Honored Contributor rankHonored Contributor
    9 years ago

    --- Quote Start ---

    I met the same issue when using OpenCL SDK 16.0, aocl diagnose simply cannot diagnose the device driver but lsmod shows that the driver is already in used. I have tested with two different OS but the same error happened. Have you solved this problem already?

    --- Quote End ---

    Try running diagnose directly on the board, not from the host.
  • Altera_Forum's avatar
    Altera_Forum
    Icon for Honored Contributor rankHonored Contributor
    9 years ago

    pls check your environment variables and your hardware

    --- Quote Start ---

    I met the same issue when using OpenCL SDK 16.0, aocl diagnose simply cannot diagnose the device driver but lsmod shows that the driver is already in used. I have tested with two different OS but the same error happened. Have you solved this problem already?

    --- Quote End ---

  • Altera_Forum's avatar
    Altera_Forum
    Icon for Honored Contributor rankHonored Contributor
    7 years ago

    --- Quote Start ---

    hi,

    I installed the opencl SDK version 15.1. my chip is arria 10(10AX115N4F40I3SGE2)

    When I typed the command aocl diagnose , there are some message happended. 

    
::  Init: Bar 4, Total offset 0x4000, diff_endian is 0
::  Init: Bar 4, Total offset 0xb000, diff_endian is 0
::  Init: Bar 4, Total offset 0xcff0, diff_endian is 0
::  Doing PCIe-to-fabric read test ...
MMD INFO :  PCIe-to-fabric read test failed, read 0xffffffff after
1 attempts
Phys Dev Name  Status   Information
acla10_ref0   Failed   Board name not available.
                       Failed initial tests, so not working as expected.
                       Please try again after reprogramming the device.
Found no active device installed on the host machine.
Please make sure to:
      1. Set the environment variable AOCL_BOARD_PACKAGE_ROOT to the correct boa
rd package.
      2. Install the driver from the selected board package.
      3. Properly install the device in the host machine.
      4. Configure the device with a supported OpenCL design.
      5. Reboot the machine if the PCI Express link failed.
DIAGNOSTIC_FAILED

    it seems somethiong wrong when when open and initialize accelerators board

    Could anyone solve this problem ?

    Thanks

    --- Quote End ---

    Hello, I'm using aocl with version 17.1 and encountered this error. Finally, I realize that I should reboot both the host and device. Then it works.

    Hope to help you