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kkuhler's avatar
kkuhler
Icon for New Contributor rankNew Contributor
2 years ago
Solved

No longer have access to email to access licenses with the new signin system

Hi

A while ago my company changed our email system around and I no longer have access to the email I used for my software license. How do I reconnect that license to this account.

Thanks

Kent

Installation & Licensing
  • AR_A_Intel's avatar
    AR_A_Intel
    2 years ago

    We are currently checking on this issue and will update in private massage. TQ


5 Replies

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    2 years ago

    Hello

    Welcome to INTEL forum. Could you provide your details here for checking. TQ

    Name :

    Email Address :

    Company Name :

    Company Address :

    NICID(Mac Add) :

    Change in email

    Old email:

    New email:

    You can also reply/attach your file in private message.


  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    2 years ago

    We are currently checking on this issue and will update in private massage. TQ


  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    2 years ago

    Hope everything is working well at your side. I will now transition this thread to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.


  • kkuhler's avatar
    kkuhler
    Icon for New Contributor rankNew Contributor
    2 years ago

    @AR_A_Intel I sent you a DM. I have a further issue logging in WRT my email address. This issue is not solved

    Thanks

    Kent