My customer QRC is having difficulty setting up an account in SSLC

I contacted Win Nie ni Penang and she said that because this is a CAT 4 customer I have to use the forums to get a response. Here is the email from the customer describing their problem.

From: Craig Holmberg <craig.holmberg@qrctech.com>

Sent: Friday, August 31, 2018 12:01 PM

To: Steven Zack <szack@arrow.com>; Wille, John <john.wille@intel.com>

Subject: [External] ALTERA PREMIER ACCOUNT SETUP ** NEED YOUR HELP **

We’re trying to set up an Intel account for QRC Tech for self-service license center and other support. I’ve set it up as follows:

Name = “License Manager”

Company = QRC Technologies

Phone = 540-446-2270 x171 (which goes to Marlon Winder’s desk)

Email = Altera.License@qrctech.com (which goes to me and Marlon Winder).

I’m not hearing back, so I suspect they’re trying to validate. If there is anything you can do to speed that up and let them know we’re a legit business then I would really appreciate it.

Thanks!

Craig Holmberg

QRC Technologies

757-876-5356

Regards,

Steve Zack