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Elit's avatar
Elit
Icon for Occasional Contributor rankOccasional Contributor
5 years ago

Modelsim Intel FPGA Edition 2020.3 Pro and 2020.1 Standard license problem

Hi

I'm trying to run the Verilog HDL Testbench for a Single /Two Avalon-MM Master and Slave Pair.

With Modelsim Intel FPGA Edition 2019.4 Pro everything is good, but with 2020.3 Pro and 2020.1 Standard I get a messages like this:

# ** License Issue: License request for alteramtivlog feature failed

# ** License Issue: No such feature exists. (C:\FLEXLM\tools.lic)

# ** Error: Failure to obtain a Verilog simulation license. Unable to checkout any of these license features: 'alteramtivsim' or 'alteramtivlog'.

Our License File C:\FLEXLM\tools.lic

Our Modelsim Intel FPGA Edition License Expires 13-Oct-2021.

How to fix it ?

Thanks

59 Replies

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    5 years ago

    Hello

    Welcome to INTEL forum. To narrow down this issue. Can you provide your

    1) Machine OS information

    2) License.dat file

    And for privacy, you can also reply/attach your file in private message.


    • Elit's avatar
      Elit
      Icon for Occasional Contributor rankOccasional Contributor
      5 years ago

      Hi.

      Answers to your questions.

      Attached our license file tools.lic.

      Thank you very much for your support.

      Elit

    • Elit's avatar
      Elit
      Icon for Occasional Contributor rankOccasional Contributor
      5 years ago

      Hi.

      Unfortunately, I still have not received this message.

      Thanks

      Elit

    • Elit's avatar
      Elit
      Icon for Occasional Contributor rankOccasional Contributor
      5 years ago

      Hi.

      Thanks for the support.

      1) Debug.log file not created.

      3) Error messages screenshot attached.

      5) Machine OS information:

      6) A problem with Quartus Prime Pro 20.3 + Modelsim Intel FPGA edition Pro 2020.3.

      Everything is fine with Quartus Prime Pro 19.4 + Modelsim Intel FPGA edition Pro 2019.4.

      Thanks

      Elit.

    • Elit's avatar
      Elit
      Icon for Occasional Contributor rankOccasional Contributor
      5 years ago

      Hi.

      Our license is fixed, not floating.

      The daemon is only needed for a floating license, right?

      But I changed it, everything remained the same.

      Thanks

      Elit

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    5 years ago

    Hi

    Thanks for update. In your license, we can see that you have 3 dongle Guard ID.

    # Primary ID-Guard T000108612

    # Companion ID-Guard T000108611

    # Companion ID-Guard T000107471

    Do you use all 3 guard ID in 1 PC/machine? And could you provide the full error message file for checking?


    • Elit's avatar
      Elit
      Icon for Occasional Contributor rankOccasional Contributor
      5 years ago

      Hi.

      I am using on this machine only Primary ID-Guard T000108612.

      Attached Modelsim Altera Edition Pro 2020.3 full transcript file, which contains error messages.

      Thanks,

      Elit

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    5 years ago

    Hello

    Thanks for your update. May we know, have you re-generated your license.dat file? If not, could you help to re-generate your license file first and try it.

    Guidance: https://fpgasupport.intel.com/AlteraLicensing/license/index.html --> Licensing Center Home --> Computer and License Files --> Select a computer to generate a new license file.

    Link to demo: https://www.intel.com/content/www/us/en/programmable/support/training/demonstrations/online/licensing/onl-licensing.html


    • Elit's avatar
      Elit
      Icon for Occasional Contributor rankOccasional Contributor
      5 years ago

      Hi.

      I regenerated the license file, but it didn't help - the same errors remained.

      Thanks,

      Elit

    • Elit's avatar
      Elit
      Icon for Occasional Contributor rankOccasional Contributor
      5 years ago

      Hi.

      I checked on another computer with another software guard T000107471, nothing changed -

      Modelsim Intel FPGA edition Pro 19.4 works fine, but Pro 20.3 gives the same errors.

      OC information:

      Windows 10 Pro
      Version 20H2
      Installed on ‎10/‎06/‎2020
      OS build 19042.630
      Experience Windows Feature Experience Pack 120.2212.31.0

      Attached License file and Modelsim transcript file with errors.

      Thanks,

      Elit

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    5 years ago

    Hi

    Thanks for update. For further understanding the issue, could you provide license file for ID-Guard T000108612 that you newly re-generate? Attach the license in .DAT format file like you attach for T000107471.


      • Elit's avatar
        Elit
        Icon for Occasional Contributor rankOccasional Contributor
        5 years ago

        Hi.

        Unfortunately, the new license did not solve the problem.

        Modelsim Intel FPGA Edition 19.4 Pro works fine, but with 20.3 the errors are the same.

        Attached Modelsim transcript file.

        Thanks,

        Elit.

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    5 years ago

    Hi

    Thanks for update. Could you provide the latest debug.log file for checking? FYI, you can find debug.log file at LMTOOLS > path to the debug log file.

    You can refer to this following YouTube on how to find debug log file ( min.2:55)

    https://www.youtube.com/watch?v=llLaWatUbe8


    • Elit's avatar
      Elit
      Icon for Occasional Contributor rankOccasional Contributor
      5 years ago

      Hi.

      Our license is fixed, not floating, log file not created.

      I used lmutil lmdiag utility to check license and got the following message:

      "alteramtivsim" v2021.11, vendor: mgcld, expiry: 11-nov-2021
      vendor_string: 5C7AC454
      uncounted nodelocked license, locked to Vendor-defined "GUARD_ID=T000108612" starts: 12-nov-2020, expires: 11-nov-2021

      This license cannot be checked out because:
      Everything is okay except possibly the hostid,
      which is a non-standard, vendor-defined hostid,
      that lmdiag can't verify

      Thanks,

      Elit