Forum Discussion
MegaWizard Plug-In Manager hangs when making a PLL (Quartus II v14.1.1)
The following problem is completely repeatable:
Within Quartus, in IP Catalog window (default position on right of screen)select: Installed IP -> Library -> Basic Functions -> Clocks; PLLs and Resets -> PLL -> ALTPLL dialog: Save IP Variation file name: /home/rac/FPGA/my_first_fpga/pll.v file type: Verilog window: MegaWizard Plug-In Manager [page 1 of 12]select speed grade: 6 try to change the input clock frequency WINDOW IS NOW UNRESPONSIVE Nothing in the MegaWizard window is active, and if I cover/uncover it with another window, it won't update. I can eventually close the MegaWizard window using the close box in the upper right window frame.I then get the dialog: Metacity MegaWizard Plug-In Mnager [page 1 of 12] is not responding. choose Force Quit or Wait With a Force Quit, I am back in the Quartus main window and I can exit normally. My system and install: OS: Centos 6.6 (64-bit) fresh installwith all the Altera listed libraries installed except libzmq3.i686 (it wasn't in the repo) Quartus II version 14.1.1 (update 1)installed from downloaded files Quartus-web-14.1.0.186-linux.tar QuartusSetup-14.1.1.190-linux.run Another note: I get the exact same behavior with this Quartus on Linux Mint 17, and on two different computers. I installed Quartus on CentOS to see if there was some "magic" associated with the "approved" distribution. Thank you21 Replies
- Altera_Forum
Honored Contributor
--- Quote Start --- Ubuntu Os is not supported in Quartus II 15.0, which is why you might see unexpected behavior. Try to use the supported OS --- Quote End --- Seriously? It does not reflect very well on Altera to dismiss a serious concern and possible flaw in your software with the "not supported" card. I did some more research on this and found that the wizard WORKS under KDE/plasma but fails under gnome-session-fallback (Metacity) for some weird reason. - Altera_Forum
Honored Contributor
I switched to KDE and it solved the issue.
- Altera_Forum
Honored Contributor
Because I actually needed to do some work with Quartus, I just installed version 14.0, base install with Cyclone IV support on my CentOS 6.6 distribution, and the MegaWizard Plug-In seems to work correctly.
Version 14.0 files installed (yes I still need to do an update):QuartusSetupWeb-14.0.0.200-linux.run cyclone-14.0.0.200.qdz So, it appears to be a bug in V14.1 (and 14.1.1). Does anyone want to contact Altera? (Someone who is paying them so that they might actually listen. ;-) ) - Altera_Forum
Honored Contributor
618 views after 10 days and no replies. While I have solved my problem for now (by going back a version), I had hoped that my post would have triggered some discussion.
- Altera_Forum
Honored Contributor
Having the same problem on Ubuntu 14.04 64-bit. Did you launch a service request?
- Altera_Forum
Honored Contributor
No I didn't launch a service request. I am using the "web" version, and I didn't see any indication of where Altera might want to hear from me.
I assume you are using Quartus v14.1. I am using v14.0.2 and not seeing any problems. I am very disappointed in the lack of response from this community on my post here—after 4 weeks and 1459 views, yours is the first reply I have gotten. If you have a channel to Altera, please report the issue to them. Thank you. - Altera_Forum
Honored Contributor
I see this also, not on CentOS, but on Ubuntu 14.04 LTS with Quartus 15.0.
- Altera_Forum
Honored Contributor
See this post for a workaround
http://www.alteraforum.com/forum/showthread.php?t=47420&p=199388#post199388 --- Quote Start --- Pete, Funny you should mention it... I attended one of the max10 workshops a couple weeks ago and kept running into that. It is a GUI bug. Right after you open the dialog, stretch the window out a little (drag a corner) and make it so scrolling is not necessary. For me, once I adopted that "use pattern", I avoided the crash. It slowed me down in the workshop something crazy though because of the way it would just hang. --- Quote End --- This workaround appears to resolve the issue also on my 15.0 installation, running on Ubuntu 14.04 LTS. - Altera_Forum
Honored Contributor
I believe as long as you have a valid company email account, you should be able to file a service request and report this bug to Altera. Since this is a valid bug, I think Altera should look into the bug.
- Altera_Forum
Honored Contributor
Ubuntu Os is not supported in Quartus II 15.0, which is why you might see unexpected behavior. Try to use the supported OS