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monnen's avatar
monnen
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2 years ago

Max 9000 Device Files - Max Plus II Software

I need support for the Max 9000 Devices with the Max Plus II software.

We used to have support for the devices, but it looks like the folders got deleted somehow. I tried re-installing the Max Plus II software but the device support files were not generated.

We have support files for the max 3000 / 7000 but the 9000 are missing.

I'm just wondering if those are available somewhere.

Max 3000 and 7000Device Files?

4 Replies

  • BoonBengT_Altera's avatar
    BoonBengT_Altera
    Icon for Moderator rankModerator
    2 years ago

    Hi @monnen,


    Thank you for posting in Intel community forum and hope all is well.

    Just following up on the previous clarification.

    By any chances did you managed to look into the it?

    Hope to hear from you soon.


    Best Wishes

    BB


  • BoonBengT_Altera's avatar
    BoonBengT_Altera
    Icon for Moderator rankModerator
    2 years ago

    Hi @monnen,


    Greetings, just checking in to see if there is any further doubts in regards to this matter.

    Hope we have clarify your doubts.


    Best Wishes

    BB


  • BoonBengT_Altera's avatar
    BoonBengT_Altera
    Icon for Moderator rankModerator
    2 years ago

    Hi @monnen,


    Greetings, as we do not receive any further clarification/updates on the matter, hence would assume challenge are overcome. Please login to ‘https://supporttickets.intel.com’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. For new queries, please feel free to open a new thread and we will be right with you. Pleasure having you here.


    Best Wishes

    BB