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s1291's avatar
s1291
Icon for New Contributor rankNew Contributor
1 month ago

License server down?

Hi Since 2 days we have issues in compiling with Quartus Prime Pro 24.3 or 24.3.1 and nothing has changed in our source code. Quartus crashes or refuse to compile, Platform Designer is stucked on i...
Installation & Licensing
andy25's avatar
andy25
Icon for Occasional Contributor rankOccasional Contributor
1 month ago

I'm having the exact same problem!  For two days.  Trying to open Platform Designer just freezes.  Sometimes I get weird exceptions.  Compiling freezes.

Using Quartus Pro 25.1.

ost's avatar
ost
Icon for New Contributor rankNew Contributor
1 month ago

Check if you see a serv_req_info.txt in the project folder. It will probably show a crash like this:

<?xml version="1.0" encoding="utf-8"?>
<internal_error>
	<sub_system>ERR</sub_system>
	<callstack>	0x7ffd01ef435c: CCL_ERR + 0x1435c (?name@ERR_UNWINDER_TESTER@@SAPEBDXZ + 0x22c)
	0x7ffc5af1bfd0: dni_dms + 0x13bfd0 (`anonymous namespace'::main_terminator + 0x80)
	0x7ffc5afc9681: dni_dms + 0x1e9681 (quartus_dllmain$catch$0 + 0x11)
	0x7ffd3d76107f: VCRUNTIME140_1 + 0x107f
	0x7ffd3d7626f4: VCRUNTIME140_1 + 0x26f4 (__NLG_Return2 + 0x15a4)
	0x7ffd578e1355: ntdll + 0x121355 (RtlCaptureContext2 + 0x4a5)
	0x7ffc5af1c0ad: dni_dms + 0x13c0ad (quartus_dllmain + 0x2d)
	0x7ffd5791f86d: ntdll + 0x15f86d (RtlEncodeRemotePointer + 0xcd)
	0x7ffd577cbcad: ntdll + 0xbcad (RtlRaiseException + 0x156d)
	0x7ffd577c97ab: ntdll + 0x97ab (RtlDeleteElementGenericTableAvlEx + 0x4fb)
	0x7ffd578576e9: ntdll + 0x976e9 (LdrGetProcedureAddressForCaller + 0xb19)
	0x7ffd57857715: ntdll + 0x97715 (LdrGetProcedureAddressForCaller + 0xb45)
	0x7ffd57857715: ntdll + 0x97715 (LdrGetProcedureAddressForCaller + 0xb45)
	0x7ffd57857715: ntdll + 0x97715 (LdrGetProcedureAddressForCaller + 0xb45)
	0x7ffd57857715: ntdll + 0x97715 (LdrGetProcedureAddressForCaller + 0xb45)
	0x7ffd57857715: ntdll + 0x97715 (LdrGetProcedureAddressForCaller + 0xb45)
	0x7ffd57857715: ntdll + 0x97715 (LdrGetProcedureAddressForCaller + 0xb45)
	0x7ffd5787d815: ntdll + 0xbd815 (EtwEventWriteNoRegistration + 0x25d5)
	0x7ffd5787b99f: ntdll + 0xbb99f (EtwEventWriteNoRegistration + 0x75f)
	0x7ffd5787b789: ntdll + 0xbb789 (EtwEventWriteNoRegistration + 0x549)
	0x7ffd578a8eed: ntdll + 0xe8eed (LdrInitializeThunk + 0xd)
</callstack>
	<error>*** Fatal Error: Program termination requested</error>
	<date>Wed Jan 14 13:56:07 2026
</date>
	<version>Version 25.3.0 Build 109 09/24/2025 SC Pro Edition</version>
</internal_error>