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Junyong's avatar
Junyong
Icon for Occasional Contributor rankOccasional Contributor
2 years ago
Solved

License Issue for Quartus Prime Pro

Hi,

I have a trouble with a license for Quartus Prime Pro.

Recently, I applied for a license and installed Quartus Prime Pro on my PC. But it had a problem with a disk space, thus I switched to another PC.

I also downloaded and installed Quartus Prime Pro on another PC, but there was an error message regarding the license problem. For your information, my current license is 30-day temporary.

Is there anyone who has similar experiences?

Please find the error message I got from Quartus Prime Pro.

Platform
  • AR_A_Intel's avatar
    AR_A_Intel
    2 years ago

    Hi

    Regarding your license error. Could you help to apply again a new license for your current use pc NIC ID. Use the new license and see how things go.


5 Replies

  • sstrell's avatar
    sstrell
    Icon for Super Contributor rankSuper Contributor
    2 years ago

    You have to point Quartus to the license file you generated from the self-service licensing center (Tools menu -> License Setup).

    • Junyong's avatar
      Junyong
      Icon for Occasional Contributor rankOccasional Contributor
      2 years ago

      Thank you for your reply.

      I pointed Quartus to the license file I generated in the previous, but failed to run Stratix10_PCIeGen3x8_DMA_18_0.

      When I tried to run it, I got a message that "Design template installation failed".

      I had no log message for it, so I couldn't run the template file.

      Could you please let me know how to handle with the above issue?

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    2 years ago

    Hi

    Regarding your license error. Could you help to apply again a new license for your current use pc NIC ID. Use the new license and see how things go.


  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    2 years ago

    We have not heard from you and I hope that my last note clears up this matter and it can now be move forward. I will now transition this thread to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.


  • Junyong's avatar
    Junyong
    Icon for Occasional Contributor rankOccasional Contributor
    2 years ago

    Thank you for your reply.

    My issue was resolved as I changed the NIC ID.

    Thanks,

    Junyong