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Marco_Ferrari's avatar
Marco_Ferrari
Icon for New Contributor rankNew Contributor
4 years ago

Licence not recognized using VPN

Good day, I am IT system engineer and I am providing support to some Collegues who reported that they are unable to use Quartus Prime version 18.0.1 while they are outside Headquater using VPN clien...
Installation & Licensing
AR_A_Intel's avatar
AR_A_Intel
Icon for Super Contributor rankSuper Contributor
4 years ago

Apologize of the delay happen. I’m guessing that maybe Quartus having problem to fetch license from server due to network latency.

Can you try the following workaround:

Add environment variables FLEXLM_TIMEOUT as variable name and 1000000 for variable value in the client workstation.

This will increase the amount of time for Quartus to wait for a response from the license manager. You can try higher value as well and see how things go.

https://www.altera.com/support/support-resources/knowledge-base/tools/2016/why-quartus-prime-16-1-failed-to-detect-float-license-.html


Marco_Ferrari's avatar
Marco_Ferrari
Icon for New Contributor rankNew Contributor
4 years ago

Apolegise for the late reply. I confirm that following your instructions now it is working. Many thanks.