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Marco_Ferrari's avatar
Marco_Ferrari
Icon for New Contributor rankNew Contributor
3 years ago

Licence not recognized using VPN

Good day, I am IT system engineer and I am providing support to some Collegues who reported that they are unable to use Quartus Prime version 18.0.1 while they are outside Headquater using VPN clien...
Installation & Licensing
AR_A_Intel's avatar
AR_A_Intel
Icon for Super Contributor rankSuper Contributor
3 years ago

Hello

Welcome to INTEL forum. Before further discussion. Can you give me a little background/elaborate on current issue, May I know any error messages, could you provide the error screenshot or any difficulty that could help on understanding this issue?


Marco_Ferrari's avatar
Marco_Ferrari
Icon for New Contributor rankNew Contributor
3 years ago

Hello,

in attachment the printscreens. Please note that from Firewall site there is no rescriction applied. From firewall logs everything looks fine.

Looking forward to hearing from you.

Thanks for your support.

Best regards