Forum Discussion
New ContributorLegacy 2011 Altera University Floating License SSLC cannot locate license
ContributorHi idk,
From my understanding, you are looking to migrate the license to a new server because the original server has been decommissioned, and the account previously associated with the license is no longer accessible. Could you please confirm if my understanding is correct?
To help us check with the respective licensing team, is this license was issued through the Altera University Program/ Previous Intel University Program?
In addition, may I get the following details from you in order to check with the respective license team?
- Name:
- Email:
- University Name:
- University Address:
- License Name:
- New NIC/Host ID:
- Old NIC/Host ID:
- License Type:
- If Floating, Number of Seats:
If possible, could you also provide the name and email address of the original employee/contact associated with this license?
Thank you!
Regards,
ZiYingE_Altera
idkHello,
Thanks so much for your response. Yes, your understanding is correct. I am migrating the license to a new server because the original is being decommissioned (Server 2019 is no longer within compliance at the University).
The account previously associated with the license is no longer accessible. The license was issued through the Altera University Program. The original employee who originally set this up does not work here and is unknown. The .lic file contains only the organization name, server name and host ID. I can provide the .lic file if it helps.
I've sent a private message with the requested information.
Thanks so much for the help!
- ZiYingE_Altera
Hi idk,
Thank you for providing the requested details and information.
I will check with the Altera University Licensing Team on this and will keep you updated once I receive any feedback.
Thank you!
Regards,
ZiYingE_Altera
