Is anybody else finding it impossible to pull a ticket these days?

Question

nooraini_y_intel · Answer

Hi GStre,May I know, what do you mean by "to pull a ticket"? Perhaps you could provide more details on the question or your request. Then we could provide the appropriate to address your question or request.  Thank you.Regards,Nooraini

gstre · Answer

Hi Nooraini,Exactly !  Support Request, new case, AKA Ticket.Regards,George

nooraini_y_intel · Answer

Hi GStre,Are you asking about SR(Service Request) that is migrated into IPS (Intel Premier Support)? If yes, as far I know only select customers are eligible for Intel Premier Support access. You may refer the explain from this forum thread about the Intel Premier Support access:https://forums.intel.com/s/question/0D50P000043q9p4/does-anyone-know-what-is-the-requirement-to-get-intel-premier-support-?s1oid=00DU0000000YT3c&amp;s1nid=0DB0P000000U1Hq&amp;emkind=ITEM_FLAGGED&amp;s1uid=005U00000070Ido&amp;emtm=1538460323668&amp;fromEmail=1&amp;s1ext=0Regards, Nooraini

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Is anybody else finding it impossible to pull a ticket these days?

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