Forum Discussion

GStre's avatar
GStre
Icon for New Contributor rankNew Contributor
7 years ago

Is anybody else finding it impossible to pull a ticket these days?

Nooraini_Y_Intel's avatar
Nooraini_Y_Intel
Icon for Frequent Contributor rankFrequent Contributor
7 years ago

Hi GStre,

Are you asking about SR(Service Request) that is migrated into IPS (Intel Premier Support)? If yes, as far I know only select customers are eligible for Intel Premier Support access. You may refer the explain from this forum thread about the Intel Premier Support access:

https://forums.intel.com/s/question/0D50P000043q9p4/does-anyone-know-what-is-the-requirement-to-get-intel-premier-support-?s1oid=00DU0000000YT3c&s1nid=0DB0P000000U1Hq&emkind=ITEM_FLAGGED&s1uid=005U00000070Ido&emtm=1538460323668&fromEmail=1&s1ext=0

Regards,

Nooraini