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kiddo's avatar
kiddo
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3 years ago

Intel® FPGA Self-Service Licensing Center - not working.

Hi,

could you please restart my FPGA Self-Service Licensing Center because I have not valid license assistant and ather future not working properly, for example in licenses i have message:

Record is not createable.

I would like generate once again license for : SW-QUARTUS-SE-FLT because we have change server machine.

8 Replies

  • AR_A_Intel's avatar
    AR_A_Intel
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    Hello

    Welcome to INTEL forum. Please provide you details for furthers checking.

    Name :

    Email Address :

    Company Name :

    Company Address :

    Old NICID(Mac Add) :

    New change NICID(Mac Add)

    If there is a Change in email

    Old email:

    New email:

    For privacy, reply/attach file in private message.


    • kiddo's avatar
      kiddo
      Icon for New Contributor rankNew Contributor

      Hello,

      I have a valid account on My Intel and there is all information about my profile.

      Please restart my FPGA Self-Service Licensing Center, as fast as possible, because we need possibility to generate license for product we buy .

    • DZITRAN1's avatar
      DZITRAN1
      Icon for New Contributor rankNew Contributor

      I am having the same issue. Please email me so that we can start troubleshooting the issue as soon as possible. I will send you the requested information as soon as I figure out how to send a private message.

  • kiddo's avatar
    kiddo
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    I sent PM message but have no response.

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor

    We do not receive any response from you to the previous reply/answer that I have provided. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you


  • kiddo's avatar
    kiddo
    Icon for New Contributor rankNew Contributor

    Hi,

    I sent you a PM reply a week ago on 01-29-2023, please check your message box!

    I'm still waiting for help.