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GBarb2's avatar
GBarb2
Icon for New Contributor rankNew Contributor
6 years ago

I have not been able to add my license to the license manager.

I have the following license I want to assign Product Qty. SW-QUARTUS-SE-FIX 1 ( Altera Order #: 0002043244 ) ( End Customer PO # to Disty.: ) NI...
GBarb2's avatar
GBarb2
Icon for New Contributor rankNew Contributor
6 years ago
  • Last week I was able to add the new PC in that section of the licensing management tool but I am not able to "find" my license.
  • I am not able to request the license as it doesn't take any # I have as a valid PO.
  • I submitted this request via the Self Service Licensing Center; https://mysupport.altera.com/AlteraLicensing/license/index.html. Under Create New license the license doesn't show up.
  • I was the one to receive the email for the product so I assumed I could add it, but that is not the case.
  • If I am not the administrator for Altera Order #: 0002043244 (Distributor PO: 4201059101) can I find out who is to update the access?