Forum Discussion
I cannot enter the "Intel® FPGA Self Service Licensing Center".
I signed in My Intel and accessed "Intel® FPGA Self Service Licensing Center".
There was the following description, but I have not received the email yet.
After that, I cannot enter the "Intel® FPGA Self Service Licensing Center".
-----------------
Registration for Intel® FPGA Self Service Licensing Center (SSLC) Access is Confirmed.
Finish
Thank you for registering to access Intel® FPGA Self Service License Center
We are setting up your account. You will receive a confirmation email shortly.
If you did not receive the confirmation email,
check your spam or junk mail folder or contact customer support
-----------------
Intel® Partner Alliance
Account Required
Need help with accessing Intel® Partner Alliance?
Ensure that you are using the email address associated with your Intel® Partner Alliance account.
Complete registration for Intel® Partner Alliance account access.
Contact your company’s partner admin to ensure you have the proper entitlements to view this content.
Still need help accessing Intel Partner Alliance? Chat with Intel.
32 Replies
- AR_A_Intel
Super Contributor
Hello
Welcome to Intel forum. Could you help clear your web browsers cache/temporary internet files (if possible, shutdown your PC and restart back) and sign back to SSLC (https://licensing.intel.com/eval-free-licenses ) using Google chrome and see how things go.
- Ken18
New Contributor
I cleared all the browsing history data(including cache) in my web browser(Google chrome), then shut down and restarted my PC.
After that, I tried to sign in to SSLC, but I couldn't sign in as before.
- AR_A_Intel
Super Contributor
Kindly advise the following for further checking.
Name :
Email Address :
Company/University Name :
Company/University Address :
NICID(Mac Add) :
computer name:
You can also reply/attach your file in private message.
- Ken18
New Contributor
- shianws
New Contributor
I cannot enter the "Intel® FPGA Self Service Licensing Center"
Name : Wen-Hsu Hsiao
Email Address : [email protected]
Company/University Name : NanHua
Company/University Address : No.55, Sec. 1, Nanhua Rd., Dalin Township, Chiayi County 62249, Taiwan( R.O.C. )
NICID(Mac Add) : 98-43-FA-96-27-23
computer name: Wen-Hsu
- AR_A_Intel
Super Contributor
Hi
Upon checking with customer service team, there are no request tag under [email protected].
May we know if the registration is complete, or you could help to register again in SSLC.
- Ken18
New Contributor
No matter how many times I signed in to My Intel, the result was the same.
[1st step]:
I signed in to My Intel and accessed "Intel® FPGA Self Service Licensing Center".
There was the following description.
-------------------
Let’s Get You Registered for Intel® FPGA Self Service Licensing Center (SSLC)Finish
Confirm the account and sign in:
TERMS AND CONDITIONSBy submitting this form you are confirming that you are an adult 18 years or older and you agree to share your personal information with Intel's web sites and communication are subject to our privacy notice and terms of use. Please indicate your agreement by reviewing the material at the links provided and clicking Next: Verify.
-------------------[2nd step]:
I clicked "Next: Verify".
There was the following description.
-------------------
Registration for Intel® FPGA Self Service Licensing Center (SSLC) Access is Confirmed.Finish
Thank you for registering to access Intel® FPGA Self Service License CenterWe are setting up your account. You will receive a confirmation email shortly. If you did not receive the confirmation email, check your spam or junk mail folder or contact customer support
-------------------[3rd step]:
No matter how long I wait, I don't receive the e-mail.
After that, I tried to access "Intel® FPGA Self Service Licensing Center" again.
There was the following description.
-------------------
Intel® Partner AllianceAccount Required
Need help with accessing Intel® Partner Alliance?Ensure that you are using the email address associated with your Intel® Partner Alliance account.
Complete registration for Intel® Partner Alliance account access.
Contact your company’s partner admin to ensure you have the proper entitlements to view this content.
Still need help accessing Intel Partner Alliance? Chat with Intel.
-------------------
- AR_A_Intel
Super Contributor
Ok, thanks for explanation. can you share the Registration URL and error screenshot?
- Ken18
New Contributor
- AR_A_Intel
Super Contributor
Hi
Thanks for update. We can’t find your record in system. Could you help to register again this time in URL https://www.intel.com/content/www/us/en/secure/support/programmable/forms/fpga-sslc-registration.html
If still error, provide back with the error message screenshot
- Ken18
New Contributor
- AR_A_Intel
Super Contributor
Done checking with our IT team. They will be sending you a confirmation email shortly. Report back If you did not receive the confirmation email. Thanks
- Ken18
New Contributor
- AR_A_Intel
Super Contributor
Thanks for update. Give me some time to check with our IT time...
- AR_A_Intel
Super Contributor
Hi
Our IT team has Re-trigger the verification email. But please note that every verification email has it's own expiry. so, it should be verified before it gets expired. TQ
- Ken18
New Contributor
- AR_A_Intel
Super Contributor
Hi
Thanks for update. Could you sign-in again to SSLC (https://licensing.intel.com/) using Google chrome and see how things go.
- Ken18
New Contributor
Finally I was able to enter SSLC.
Thank you for your support.The following is the process of operation.
1.Access the instructed URL (https://licensing.intel.com/). → SSLC_40.png
2.Sign in. → SSLC_41.png
3.Click the "Next: Verify" button. → SSLC_42.png
4.Received an email a few minutes later (garbled characters and unknown content). → SSLC_43.png
5.Click "Intel FPGA Self Service Licensing Center" from "My Tools". → SSLC_44.png
6.Click "Complete registration". → SSLC_45.png
7.Click "Intel FPGA Self Service Licensing Center" from "My Tools" again. → SSLC_46.png- MaximilianSg
New Contributor
Hello Ken18,
I tried your solution, but it is not working for me. I don't receive an email, and therefore cannot go further in the process.
Greets Maximilian
- MaximilianSg
New Contributor
Hello together,
I experience also the same issue. Tried with various browser, private browser tab, clear cookies, ...
Nothing works. It seems like the website is not correctly loading the forms where information has to be written in. I also don't get an confirmation e-mail with next steps for license generation.