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JHoff18's avatar
JHoff18
Icon for New Contributor rankNew Contributor
6 years ago

I am unable to assign a Development Kit license on my computer

When I try to assign an Aria V development Kit license on my computer, I receive the following error messsage: A Quartus II Development Kit Edition already exists on Hoffman-10. Only 1 Quartus II De...
  • TKund's avatar
    TKund
    Icon for New Contributor rankNew Contributor
    6 years ago

    Hello,

    since I am facing a similar issue, I already tried to contact customer service using the link you provided. Sending the request always fails.

    It keeps telling me "NIC/Host/Guard ID entered is invalid" - no matter which ID (from 'Computers and License Files' tab) I use.

    Is there another way to get in contact with customer service?