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RTayl6's avatar
RTayl6
Icon for New Contributor rankNew Contributor
7 years ago

Getting my license activation information

Hello, I purchased Quartus Standard and NIOS II/f from Mouser. I have been directed here by Intel's own support department to ask Intel why I haven't gotten an activation key yet. A five thousand do...
Nooraini_Y_Intel's avatar
Nooraini_Y_Intel
Icon for Frequent Contributor rankFrequent Contributor
7 years ago

Hi Rtayl6,

Did you try using your machine NIC information and not the PO number? You should be able to submit the form using at least one of your machine NIC information. You can check your machine NIC information (MAC physical address) from command prompt when typing the command "ipconfig /all". There should be a few MAC physical address information. You can try each MAC physical address. Remove the hyphen (‐) in between the value and the alphabets should be in capital letters. I have tested previously using one of the MAC physical address information and successfully submit the "Contact Customer Service" form .

Regards,

Nooraini