Forum Discussion

RTayl6's avatar
RTayl6
Icon for New Contributor rankNew Contributor
7 years ago

Getting my license activation information

Hello, I purchased Quartus Standard and NIOS II/f from Mouser. I have been directed here by Intel's own support department to ask Intel why I haven't gotten an activation key yet. A five thousand do...
Nooraini_Y_Intel's avatar
Nooraini_Y_Intel
Icon for Frequent Contributor rankFrequent Contributor
7 years ago

Hi RTayl16,

Are you able log in to the SSLC (Self Service Licencing Center) from the link below and check if the products associated to your account appears or not?

https://fpgasupport.intel.com/Licensing/license/index.html

You can refer under chapter "4.2.1. Activate Products" from the Intel® FPGA Software Installation and Licensing user guide below:

https://www.intel.com/content/dam/www/programmable/us/en/pdfs/literature/manual/quartus_install.pdf

If you are not able to see the product, the please submit the "Contact Customer Service" form (refer to the attached screen shot) from the link below requesting to check your License Activation Code:

https://fpgasupport.intel.com/Licensing/license/contact.html

In the Contact Customer Service form you need to provide at least your host id or NIC and details of the issue in the description when submitting the request.

Regards,

Nooraini