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fpga_user1's avatar
fpga_user1
Icon for New Contributor rankNew Contributor
2 years ago
Solved

FPGA Development Kit License activation

Hello, I've been trying to get the one-year included license in our Arria 10 Dev. Kit. The device does not come with an "Activation Code" which seems to be required to activate the license. The...
  • fpga_user1's avatar
    fpga_user1
    2 years ago

    The issue has been solved with support from seller.

    Best regards.

lixy's avatar
lixy
Icon for Contributor rankContributor
2 years ago

Hi there,

If there's currently no further requests, I am setting this question to resolved.

By the way, we would appreciate it if you can take a moment to fill in the satisfaction survey,. Your feedback is valuable and helps us improve our support quality.

Best regards,

​​​​​​​Xiaoyan

  • fpga_user1's avatar
    fpga_user1
    Icon for New Contributor rankNew Contributor
    2 years ago

    Hi ​​​​​​​Xiaoyan,

    Thanks for following up, the issue is still not resolved. Following your indications I contacted the seller who then opened a ticket at the Intel site and I'm still waiting for a reply.

    I am quite surprised how difficult is to receive the license file...

    Will update the issue once I get a reply.

    Thanks.

    • fpga_user1's avatar
      fpga_user1
      Icon for New Contributor rankNew Contributor
      2 years ago

      The issue has been solved with support from seller.

      Best regards.