Error When Creating Project in Platform Designer in Quartus Prime Pro 21.4

Question

Hi,
I wanted to work with Cyclone 10 GX FPGA board. For that initially I installed Quartus prime pro 22.3. In addition, I installed WSL as well as Eclipse. I tried to create project and Qsys file in Platform designer. But the 'create project' is hanging, not going further (loading continues). I closed the platform designer using task manager. 
To check whether this is the problem with installation or quartus version, I installed another quartus version (prime pro 21.4), without WSL and Eclipse. But then I was able to succesfully create project in Platform designer. Then, later I installed WSL and eclipse, the same problems that I encountered pops up.

I was trying to find the problem for the past week. Could someone help me to solve this issue ?

syafieqs · Answer

Hi Rosy,Is there any bacnkgorund task running during the qsys creation?Also, make sure your machine fulfill the system requirement in term of ram particularly as sometimes this migh be causing an issue.Can you try to reinstall WSL? Below is the guide from handbook and KDBhttps://www.intel.com/content/www/us/en/docs/programmable/683525/21-3/installing-windows-subsystem-for-linux.htmlhttps://www.intel.com/content/www/us/en/support/programmable/articles/000074066.html

syafieqs · Answer

Hello Rosy,Let me know if there is any update or concern at your end regarding this issue.

syafieqs · Answer

As we do not receive any response from you on the previous question/reply/answer that we have provided. Please login to ‘https://supporttickets.intel.com’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.

p/s: If any answer from community or Intel support are helpful, please feel free to mark as solution, give Kudos and rate 10/10 survey

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Error When Creating Project in Platform Designer in Quartus Prime Pro 21.4

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