Forum Discussion

Lorne_K_Intel's avatar
Lorne_K_Intel
Icon for New Contributor rankNew Contributor
5 years ago

e-tile channel placement tool will not open - spreadsheet

When the e-tile channel placement tool is downloaded. The spreadsheet fails to open, leaving excel hung

3 Replies

  • CheepinC_altera's avatar
    CheepinC_altera
    Icon for Regular Contributor rankRegular Contributor
    5 years ago

    Hi,


    I tested downloaded and open the xlsx. Seems like I am able to open it in my local PC. Note that I observe it will stay at "Opening: e-tile-channel-placement-tool.xlsx" for some time ie ~1 to 2 minutes before it opens. Probably it is loading some database at the background. Can you try again to see if can open after sometime or it still stay hang after some time.


    Thank you.


  • CheepinC_altera's avatar
    CheepinC_altera
    Icon for Regular Contributor rankRegular Contributor
    5 years ago

    Hi,


    Sorry for the inconvenience. I will feedback to Factory on the long loading time for the tool. Thanks for bringing this up.