Can't Open Questa, unable to checkout a license

I hope all is well. We have not heard from you and I hope that my last note clears up this matter. It is not recommended to keep a Case idle too long without activities. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you