Forum Discussion
Can't download quartus prime pro
I am having issues downloading Quartus Prime Pro. When I click the download link, it takes me to a login page. If I type in the wrong username/password, it says "wrong username/password". If I type in the correct username/password, it takes me to https://fpgasoftware.intel.com/saml_login/?acs with the message "Errors: invalid_response" and then some funky web codes: "samlNameId: None samlSessionIndex: None". I tried multiple browsers.
6 Replies
- RH0001
Occasional Contributor
Its ok were all having trouble with there shambolic download site but it seems they don't actually want any customers!
- KennyT_altera
Super Contributor
Hi RH,
Sorry for what you had been facing up until today, our INTEL IT developers are still actively working on this fix. I will try to push them to get this fixed as soon as possible.
May I know what specific version that you were trying to download?
Thanks,
Kenny
- KennyT_altera
Super Contributor
Hi RH,
Just to let you know that this issue is now top priority in INTEL IT. We will try to resolve this as soon as possible.
Thanks,
Kenny
- RPett4
Occasional Contributor
As an update: As of this morning I can log in and download the installers. Thank you!
- RPett4
Occasional Contributor
Another weird issue: After installing quartus prime pro, I get a popup asking for a license. I select "Connect to Altera Self-Service Licensing Center" and all it did was open a browser to the www.intel.com home page.
- KennyT_altera
Super Contributor
Quartus Prime Pro require license, the page should connect to https://www.intel.com/content/www/us/en/programmable/b/self-service-licensing-center.html
Since you do not have the license, you will need to purchase the Quartus license in https://www.intel.com/content/www/us/en/programmable/buy/design-software.html