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pk1987ab's avatar
pk1987ab
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3 years ago

can not access to self service licensing center_urgent

Hello,

I have license activation code for Quartus Prime pro edition license, but I am not able to access to self service licensing center. The website takes too long to load. Thanks,

Regards,

Kang

4 Replies

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    3 years ago

    Welcome to Intel forum. No problem from our side. Could you help clear your web browsers cache/temporary internet files (if possible, shutdown your PC and restart back) and sign back to SSLC https://licensing.intel.com/ using Google chrome and see how things go.


    • pk1987ab's avatar
      pk1987ab
      Icon for New Contributor rankNew Contributor
      3 years ago

      Hello,

      I did clear my brower and restart my PC, but I still have the same issue. Thanks,

      Regards,

      Kang

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    3 years ago

    To further check could you provide the details

    Name :

    Email Address :

    Company Name :

    Company Address :

    NICID(Mac Add) :

    If there is a Change in email

    Old email:

    New email:

    For privacy, reply/attach file in private message.


  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    3 years ago

    We have not heard from you and It is not recommended to keep a Case idle too long without activities. I will now transition this thread to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.