Forum Discussion

Altera_Forum's avatar
Altera_Forum
Icon for Honored Contributor rankHonored Contributor
8 years ago

C9555E: ARM DS-5 Failed to check out an (existing) license.

Hello forum members,

I am trying to compile a bare metal "hello world" application (https://www.altera.com/documentation/lro1424280108409.html#lro1424282721112)

After installing a 30-day evaluation license (today) I see in the "view and edit licenses window"

A checked (green check) "DS-5 Ultimate Edition (30-day evaluation).lic".

The link to the license file and the file were automatically generated when I appied for a license from the Arm server.

So the licensing seems ok,

The "About window" of Arm DS-5 v5.27.1 Ultimate Edition (Evaluation) is shows:

Full product installation (win32, x86_64)

Java HotSpot(TM) 64-Bit Server VM, version: 1.8.0_4

So the licensing seems ok again,

However compiling my appication I get: "C9555E failed to check out a license"

In the "Problems" window?

Does anybody have any idea what I could do to solve the error?

Best regards,

Johi.

1 Reply

  • Altera_Forum's avatar
    Altera_Forum
    Icon for Honored Contributor rankHonored Contributor
    8 years ago

    A tick next to the license file doesn't mean its a valid license, it just means that it can find the license file.

    Is there a dropdown menu below the list of licenses allowing you to select "DS-5 Ultimate"? If so, then it should have detected a valid license. If not, then it hasn't.