Forum Discussion
licensing.altera.com never worked
Hi Altera,
I need to apply Nios V free license, https://licensing.intel.com went to
https://www.altera.com/SSLC , I signed in successfully, however the FPGA Self Service Licensing Center.never worked, I got the error "You do not currently have access to this site." for few weeks, see picture below.
Please help fix this issue. Thanks.
4 Replies
- LiangYuG_Altera
Contributor
Can you try registering at the SSLC sign-in page before actually signing in?
It seems to work, although not sure if I done it correctly.
Similar to your hypothesis, I had a myAltera account.
- Yesterday, clicked the 1st option Sign In, and got the "You do not currently have access to this site." message.
- Today, click the 2nd option Register, fill up the form, and got a notification that my email is used.
- Follow the steps to login again, and the SSLC is up.
- Able to generate a license, and receive it from email.
Regards,
Liang Yu - Joel_Aaron_Seely
Occasional Contributor
Hi. Can you try registering at the SSLC sign-in page before actually signing in? We have a problem where because you probably have a "myAltera" account, it lets you get into the SSLC, but when you go to create the license, it gives you that error. If you register with the SSLC first, and then sign in, you should be able to create a license. If this doesn't work, please let me know.
We are working to get this fixed shortly.
- SLC_altera
New Contributor
Hi there,
After you login to MyAltera, you need to register newly with SSLC. Can you confirm if you have already completed this step as well?
- LiangYuG_Altera
Contributor
Hi BXia
Thanks for reporting the issue.
I myself also encounter similar access issue, and report to the licensing team.Regards,
Liang Yu