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FTang's avatar
FTang
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6 years ago

We want to process FA for FPGA EP2AGX45CU17I3G urgently since it is an ORT failure.

This unit failed in ORT test, after testing with about 170 Hours & 65°C chamber setting, the unit failed in Traf test. (Fiber test fail, occurred at Port 19 & Port 20).
ChiaLing_T_Intel's avatar
ChiaLing_T_Intel
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6 years ago

​Hi Ftang,

Thank you for using Intel Community. First of all, I would like to confirm if this is a duplicate request as the following ticket.

https://forums.intel.com/s/question/0D50P00004Z9yoc/we-would-like-altera-help-process-further-fa-for-1pcs-fpgaep2agx45cu17i3g

If yes, we will continue the support to the request above and have the existing to close status. We will continue to support the above request in private message.

Thank you

Regards,

Chia Ling

  • FTang's avatar
    FTang
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    6 years ago

    Hi Chia Ling,

    Yes, this is a duplicate case.

    Now we have shipped the ORT failure sample per your ERMA instruction.

    Pease help track the performance, thanks.

    Best Regards!

    Fairy