Video and Image Processing Suite Download

I don't have the Java options variable in my environment list to start with. So that is not an issue. Its not just that the IP doesn't show up in the IP catalog, it is also in the wrong folder. This is definitely a tool bug.

Hi,

In my very first post, I posted a screen shot & that is, as per user guide.

Then, Can you justify that how it is bug?

In last post , we asked about screen shot from you.

Best Regards

Vikas Jathar

(This message was posted on behalf of Intel Corporation)

Hi Lakshmi,

First of all, I am Joseph from Intel Customer Support (Sales Marketing Group). It is our pleasure to support you via Intel Community (Forum) especially for this case. We are informed by Senior Global Application Engineer Manager about our support experienced. On behalf of Intel, we appreciate your commitment and patient throughout the support process & debugging activity.

I'll take over this case and hopes that we can continue to assist you further in order to resolve your issue based on initial thread descriptions. We've been review this thread internally with our Level 1 agents and also Application Engineer about this inconsistent behavior between our replication environment set versus what you've been get across the system setup in all of those 3 systems in yours company. For your information, we are able to see the Video & Image Processing listed DSP Library source tree across 3 different system setup that mentioned and attached in photo by our Level 1 agents dated 31-Oct-2018.

We hope you can understand that we are here to help to get our customer issue resolve and this is our mission and objective by factor in actual resources for 100% forums incoming thread coverage. Over the past few days, we've been analyzing this issue for a root caused and also I search thru our internal bug database and some others support medium. Unfortunately, we don't see similar entry on missing Video & Image Processing IP under DSP library section.

In order to debug further, do you mind to attach us the screenshot of your Quartus 18.1 as requested by our Level 1 agent dated 2-Nov-2018? Beside this, kindly attach me your *.sof config file so that we can investigate further. Moreover, we would like to request your current license information share to us via (Private Message) so that we can check with licensing team here internally to expedite our root cause analysis.

At current stage, we would like to inform you that there will not be a new bug entry for this as communicated by our Senior Global Application Engineer Manager in the mail thread communication since we are not able to replicate this issue here. We hope you can understand that there is a set of standard support protocol for us to follow before moving any issue to next steps. Yet, we will put this at highest priority to get your issue resolve in timely manner.

Lastly, there are some useful generic information you can refer as the link below:

Video and Image Processing Suite Intel® FPGA IP:

https://www.intel.com/content/www/us/en/programmable/products/intellectual-property/ip/dsp/m-alt-vipsuite.html

IP Evaluation & Purchase:

https://www.intel.com/content/www/us/en/programmable/support/support-resources/download/megacore-ip.html

We hope to hear from you soon.

Thanks,

Joseph

Intel Customer Support

Sales Marketing Group - Engineering

Dear Joseph,

I am experiencing a similar problem to Mr Lakshmi, and I am unable to evaluate the VIP cores for purchase consideration for this reason.

Please see the included screenshot showing the absence of the VIP cores anywhere in the IP catalogue.

NB: I am not concerned about whether the Quartus tool installation process is or isn't bugged.

I just want to receive clear instructions from you regarding how to download and install the relevant IP cores for evaluation.

Thank you

Regards,

Nicholas Lee

(Director)

Lee Technology Ltd

Hi Joseph,

Thanks for your reply. I did provide the screenshots that yourself and Vikas asked for. Its in messages 5 and 6 above. Anyways, I am attaching it again. Where is the .sof config file located? I am not using it yet. Regarding license, I am using the Quartus Pro license that came with the Intel Arria10 SoC dev kit. I will share it in private message.

I am interested in seeing this fixed in the Quartus installation also as this issue is not just related to VIP core. I see similar issue with few other cores which is making us waste time figuring it out.

Thanks,

Lakshmi

Hi,

That was my situation, yes.

FYI: Qsys has been renamed "Platform Designer" in Quartus Prime v18.1.0 just to confuse everyone.

Whilst the VIP cores do not appear in the main Quartus Prime IP catalogue anywhere, they DO appear in the Platform Designer IP catalogue. (Hooray!)

I am confused as to why the Quartus Prime IP catalogue was design this way; or whether this odd behaviour is something that can be fixed with a simple settings change somewhere?

I'm very pleased to see that the listed VIP IP cores collection is now larger and has more high resolution video features than it did before.

However, there's no documentation available for how to use these VIP suite IP cores, so it's hard to get started.

This is the page with all the IP core documentation...

https://www.intel.com/content/www/us/en/programmable/support/literature/megafunctions/lit-ipdsp.html

However, following the link on that page to the VIP cores documentation just gives "404 not found"

https://www.intel.com/content/dam/www/programmable/us/en/pdfs/literature/an/an654.pdf

Intel: Can this dead link be fixed ASAP please????

Regards,

Nicholas Lee

Dear Chee,

Yes, that direct PDF link works, but the link used on the website's IP core documentation page is still broken so nobody else will be able to access it.

Ref: https://www.intel.com/content/www/us/en/programmable/support/literature/megafunctions/lit-ipdsp.html

Also, how is anyone supposed to buy a license for the VIP suite?

There's supposed to be a self-service licensing web-page.

i.e. Visiting the page: https://www.intel.co.uk/content/www/uk/en/programmable/support/support-resources/download/megacore-ip.html

it contains the following text:

To obtain a license file, visit the "Self-Service Licensing Center". (this text contains the hyperlink to http://www.altera.com/licensing )

However, this link redirects uses to their "My Dashboard" page, were there seems to be no mechanism with which to actually buy anything?!

PS: Following the link to "Intel FPGA Self Service Licensing Centre" i.e.

https://fpgasupport.intel.com/Licensing/license/index.html from within the My Intel Dashboard automatically redirects to the page https://fpgasupport.intel.com/Licensing/saml/SSO and gives the response "Request method 'POST' not supported", so that web page is totally broken too!