Forum Discussion
Hi,
Would like to confirm are you from US MAG account ?
There is special compliance policy in supporting MAG account. I would recommend for you to reach out to Intel FAE/dFAE for special arrangement on MAG account support.
Below is Intel policy regarding MAG account support :
Due to US and other countries’ export regulations, any questions, technical support, services, feedback, guidance, optimization, training, assistance, or other work performed by Intel that are directed toward the incorporation and/or implementation of Intel’s product in a military, defense intelligence, nuclear/biochemical or space item may result in a defense service or the transfer of technical data and require authorization from the US or other applicable governments.
For these reasons, Intel is unable to support any such requests in this forum.
Regards,
dlim
- DBart16 years ago
New Contributor
What is a MAG account?
I purchased licenses thru Digikey . Thru the Intel license webpage I have tried 2x to request premium support as opposed to the forum and both times it tells me I should here back in ~24 hrs and nobody evert responds to me. I have been trying to find out how to get access to an FAE for questions like this but have been unable to so far. If you can assist in how to get a contact it would be greatly appreciated.